Well, after reading these replies, we need target markers added to the UI. Not just simple icon markers like skull, X, square, etc, er also need custom text target markers. Put a "stop DPS at 10% health" marker up. This would clear up a lot of confusion and cut down on typing for all.
No. They've already dumbed down the game too much. If they can't understand the 10% rules now, they never will regardless of any instructions given.
The number one top dog total and absolute cause of the problem is the Instant Admerals. As a previous post says, they can make VA in three days with little effort.
There should be a points system in place for advancement which includes team play, team wins, diductions for team losses, Wins, deductions for deaths and losses, PvP wins and deductions for losses, Time in rank, general knowlege, deductions for kicks from teams, accolade scores, missons completed and their scores, repeat missions completed and their scores and so on.
It should take no less than a year to make the rank of admeral. Longer for poor performance.