If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Our payment provider is conducting a maintenance on 4.10.2012 at 0015 - 0100 Pacific (0715 - 0800 UTC). During this time billing transactions will be disabled, however regular game play and in-game micro-transactions with previously purchased points will be unaffected.