Hey, I'm unable to make a foundry character, even though I have none. I want to make foundry stuff but I can't do it because I don't have any foundry characters. I'm reluctantly willing to delete my character to make a foundry character so I have slots but I need to know if that's the problem because if it's not then I'm going to ragequit STO forever.
Buy some Foundry slots, just to be safe (10k Dilithium) THEN try to make a Foundry captain. Just because you can collect your pre-order item doesn't mean you are still paying on that account; I only use Silver and can still collect my TR-116 without a problem.