If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Lately I have been unable to play because every time I start the game and load my character, the game freezes after my ship appears and after a couple of seconds the game crashes. I'd like to know if anyone has ever had the same problem and how you resolved it.