This game has potential but lacks what most MMO's have: the ability to keep the client (subscriber) hooked and interested. Right now, there is a posting thread regarding what you would like to see change with STO from past, present, and future. There are so many posts right now (over 3000) that would signify change is warranted.
But I have been playing this game for a few months now and have come to note a thing or two that in my opinion would make STO just about the best online experience save none; that is if STO would make the changes.
What's wrong with the game? Well for starters is doesn't evolve with the player. There are missions to complete and so forth, in which they seem to be well written but lack coninuance. Meaning that when the missions are over it's just that; over! There are no additional missions to play and the player is left to either compete with PvP or go on redundant sub-missions to explore this world and that and for what? Nothing of value that is to be sure.
What about the weapons and such for ships that you can earn through borg salvage? In short, it's not worth the effort. Why? Let me explain: I first tried to earn the 'special' items for both the Omega and MACCO sects and at first the 'elite' ones then I just gave up trying to earn who knows how many borg salvage chips, shields, engines, etc. to buy just one elite deflector or engine, so I settled for the verteran items of the same. The token being that if you have all 3 items (shield, engine, and deflector) you would receive an 'advanced' and powerful weapon for your ship. Mine was the 'Heavy Graviton Beam'. Sounds menacing right? Nah, didn't even scratch the paint on the KDF Borg Bird of Prey when playing PvE. Even though the weapon promised to deliver a 1000 kenetic punch to the enemy it was more like a 1000 kenetic 'tickle' to the enemy as I watched the weapon deliver its payload to the target, which has a reduction in shields, only to see it do nothing other than cause the enemy ship to stall and stop for a second, then start right back up again as if nothing even happened! No further reduction in shields, no damage, nothing other than a California Stop, then moving along as if it never got hit in the first place. What a waste of time and effort it took to collect these borg salvage units (and we all know just how hard it is to collect these on Elite Missions) for all three parts of the Verteran weapons only to see it do less damage than a wet firecracker. Here I was all set to deliver a crushing, not devastating, blow to the enemy target only to find out that this fierce sounding weapon was a dud. I even checked the info on the damn thing to see if I was missing something and I couldn't see any other side effect this weapon was supposed to have that I may have mistaken it for doing in the first place. Then there is the difference between weapons; like Elite vs. Veteran. We're talking a few points difference between the two! look, I know all about keeping the playground level so everyone can play but having weapons that do not increase more than 20-75 units is not just making it 'fair and balanced' but downright boring and tiresome. Then I still see other players that can speed around and keep firing on you without a power drop or pause between blasts; these must be hackers who have been able to alter the weapon and engine settings to outpace anything else around. That doesn't make it fair and balanced at all; I would like to see these hacker jobs put out of business and see STO issue weapons with some teeth! Don't hand out a MXI plasma torpedo that deals out 2000 kenetic damage and then earn a MXII plasma torpedo that deals out 2010 damage. These aren't exact damage figures but you get my drift. We all work, excuse me; play hard for these upgrades so make them worth the upgrade! Add some power to them! What? That would hurt another player you say? Fine, upgrade their shields to take it. My point here is make the prize worth the effort. Don't water down these weapons and such because you think someone may blast the paint job off their mom's civic; give them something to combat with. Right now the numbers are so close to each other that the only target players want to put in their sights after receiving these items of fluff is STO Executives. It would also help if STO could let us know just how many borg salvage units and what type are needed for that Elite Engine. Right now you would have to guess.
Lastly, fix the damn bugs in the game! Try playing Kerrat some time only to find out you cannot kill that probe because it's embedded inside a solid object. It can shoot you but you can't even target it! Most of the borg are like this in this arena which doesn't make for interesting and good gameplay
The simple truth to this whole thing is this: if you want STO to survive and continue on then you will listen and make the needed changes. If all you care about is inflating your profits then STO will become another "has been" of the MMO world. Be sure of this: there are more MMO's coming down the line to play and with the economy as bad as it is now we, the clients' are left with only one choice to make as to which MMO will get our money, fan base, and loyalty. Question is will STO be around to even consider?