Nah, I need to play along, you need to follow the steps with them on the phone. As the solution is to replace the motherboard that is one step I cant do before calling them to get it done under extended warranty!
There are over 8,000 fleets out there in the STO universe and only about 30 of them post on here regularly. Some of the other fleets may post on a person that starts a thread in here that states something that sums up what there fleet is all about. For example I keep my eye on people in their 40's and older and try to get them to read what we are all about. There are so many fleets and all of them offered different things and some fleet specialize in certain areas of the game like RP or PvP. The one thing that this forum and the in-game database does not tell is how active a fleet is... A fleet with 500 non active members is not as good as 25 active members and so on..
In my experience, the problem is that no matter how much searching you do, no matter how much time you spend reading posts and researching, you end up - after all that research - discovering that the information you're looking for IS NOT THERE, so, out of frustration and disgust, you post a question that can basically be summed up as "why isn't anyone answering these basic questions that would resolve these problems and reduce the number of people posting 'looking for fleet' posts?" And then, of course, you get insulting, rude, sometimes even hostile responses, often from the very people whose posts forced you to ask the frustrated questions in the first place.
Then say that you've searched. That will go a long way with folks answering questions. List the steps that you've done. Show that you've put in a least some effort in finding a solution. Takes two seconds and it'll show that you've at least made the attempt to look for your solution.
if you do that chances are you'll get a lot better result when you ask a question.
In your last thread, you at least walked through the situation and showed that yes you did in fact poke around to see what was going on.
Want to see the exact opposite? Search the forums for mobile and see how many of the first posts in those threads include the statement "Has anyone suggested this previously?"
edit: The irony of all this is that on the show, the library computer was used for research all the time.
Something no one has pointed out is sometimes fleet threds are over 30 days old. Replying to a 30 day old thred is a violation of the rules if I am not mistaken?
To go along with that, aren't they also removed after 6 months or a year? I remember seeing something about forum threads age from a dev in another thread somewhere. Can't remember which dev or what thread though. Am I correct in that statement?