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Starfleet Veteran
Join Date: Jun 2012
Posts: 211
Hi Sir,

I bought 5000 + 300 Zen-points, the transaction was complete, but when I returned to My STO-account, there aren't any Cryptic points added ! I Payed 45 Euros for this transaction, via Paypal, and would like to know if the 5300 Cryptic Points will still be added to My STO-account ?

Thx in advance for your answers !


Eskaton777
Starfleet Veteran
Join Date: Jun 2012
Posts: 1,231
# 2
06-22-2012, 04:16 AM
Have you gone to you Zen wallet and transfered it to STO?

https://billing.perfectworld.com/mywallet
"Please choose game, server and amount to transfer your ZEN."
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Career Officer
Join Date: Jun 2012
Posts: 62
# 3
06-22-2012, 12:27 PM
Quote:
Originally Posted by jkstocbr View Post
Have you gone to you Zen wallet and transfered it to STO?

https://billing.perfectworld.com/mywallet
"Please choose game, server and amount to transfer your ZEN."
Yeah, this took me a while to realize too. Also, your first transaction may take a while to go through. Mine "charged" and I got a confirmation email, but it was over an hour before I could transfer the points to STO.

Also bear in mind, Cpoints are worth MORE than zen, so there is a conversion that happens. YOU DO NOT LOSE MONEY in the transaction, but 5000 zen =/= 5000 cpoints.
Career Officer
Join Date: Jun 2012
Posts: 1,791
# 4
06-22-2012, 02:05 PM
Quote:
Originally Posted by gettorix View Post
Also bear in mind, Cpoints are worth MORE than zen, so there is a conversion that happens. YOU DO NOT LOSE MONEY in the transaction, but 5000 zen =/= 5000 cpoints.
Restating for emphasis.

Old: $1 = 80 C-Points
Old: $50 = 4000 Cryptic Points

New: $1 = 100 Zen = 80 C-Points.
New: $50 = 5300 Zen = 4240 Cryptic Points.
Career Officer
Join Date: Jun 2012
Posts: 76
# 5
06-22-2012, 03:29 PM
Quote:
Originally Posted by darkjeff View Post
Restating for emphasis.

Old: $1 = 80 C-Points
Old: $50 = 4000 Cryptic Points

New: $1 = 100 Zen = 80 C-Points.
New: $50 = 5300 Zen = 4240 Cryptic Points.
Please note the above carefully because, no, you will not see 5300 CP in the C-Store once it transfers.

$1 buys 100 Zen
$1 bought 80 CP
Since $1 in Zen = $1 in CP, you get 80 CP for every 100 Zen you buy.

Since 100 Zen = 80 CP, you get the following conversions:

Zen * .80 = CP, and
CP * 1.25 = Zen

So, to determine how much CP you will get from an amount of Zen, multiply the Zen by .80.
To determine how much Zen is needed to buy an amount of CP, multiply the CP by 1.25.

Therefore, if you bought 5300 Zen, then you will get 5300 * .80 = 4240 CP as darkjeff indicated.

Conversely, if you know how much CP you need and want to know how much Zen to buy, you use the second formula. So, let us say you need 2000 CP:

2000 CP * 1.25 = 2500 Zen

Thus, you would buy 2500 Zen, it will be transferred to STO as 2500 Zen * .80 = 2000 CP.

But the important thing to note is that 2000 CP still costs the same as before. It cost $25 to buy 2000 CP. It costs you $25 to buy 2500 Zen. 2500 Zen converts to 2000 CP, so you are not getting ripped off in the conversion because 1 CP is worth more than 1 Zen. $1 = 80 CP = 100 Zen.

Last edited by sotaudi; 06-22-2012 at 03:38 PM.
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