If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
This issue occurs with various hairstyles for both male and female characters. It has been in the game for a long time.
Is there any update on when a fix might be expected? In case you are unfamiliar with this, here is a short video showing it occur on a male character with the Shaved 01 Thicker hairstyle.
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