Career Officer
Join Date: Jun 2012
Posts: 17
# 1 20% off ship promo
06-27-2012, 04:06 PM
I purchased a lifetime subscription (reasons why are in a different thread) and the Oddysey Ship Pack for my account on Tuesday, June 26, 2012 at 1 PM PST.

Today at 5 AM PST when I logged in to STO, I see a promotion of 20% off ships!

Since I bought this less than 24 hours before the promo, am I eligible to a refund or the promo price?
Career Officer
Join Date: Jun 2012
Posts: 73
# 2
06-27-2012, 04:38 PM
No you are not. I learned when it is getting closer to an American Holiday don't buy anything until that holiday just in case they have a promotion.

It is getting close to the 4th of July a holiday in America.
Cryptic
Joined August 2008
Captain
Join Date: Jun 2012
Posts: 2,007
# 3
06-27-2012, 06:16 PM
You can try raising the issue via a support ticket to sales but I don;t think you'll get it.

Search the forums for refunds. It's pretty much an automatic no, even when Cryptic is at fault.
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Dr. Mike's Steak Dinner

35 Starbase Projects done. 715 Projects remaining
Career Officer
Join Date: Jun 2012
Posts: 73
# 4
06-27-2012, 06:53 PM
Quote:
Originally Posted by mikewendell View Post
You can try raising the issue via a support ticket to sales but I don;t think you'll get it.

Search the forums for refunds. It's pretty much an automatic no, even when Cryptic is at fault.
This isn't anyone's fault here someone purchased something before it went on sale is all. Buyer beware.
Cryptic
Joined August 2008

Last edited by doogie74; 06-27-2012 at 06:58 PM.
Captain
Join Date: Jun 2012
Posts: 2,007
# 5
06-27-2012, 08:19 PM
Quote:
Originally Posted by doogie74 View Post
This isn't anyone's fault here someone purchased something before it went on sale is all. Buyer beware.
Didn;t say that they were. Just mentioning it since I recall a specific time where something got mislabeled by Cryptic and the player did not get a refund.

Been meaning to mention this. The last time we had a big long thread about this, some said that no MMO pre announces sales. Just weanted to mention that it appears that DCUO has done so on their last two sales.
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Took 20 minutes to get that screencap and her arm is still doing through the armrest
Dr. Mike's Steak Dinner

35 Starbase Projects done. 715 Projects remaining
Lt. Commander
Join Date: Jun 2012
Posts: 235
# 6
06-27-2012, 11:05 PM
Yeah, but does DCUO have a dilithium-type store? I think that's part of why PWE refuses to announce sales ahead of time, so people can't cash out early to get more out of their grinding. Conspiracy theory sure, but it's not like PWE actually cares about the Star Trek brand, just oodles of money :tongue:
Career Officer
Join Date: Jun 2012
Posts: 2,441
# 7
06-28-2012, 09:16 AM
Yup, you could have bought it 1 minute before the sale and you are still out of luck. If you can resist, hold your purchasing till there is a sale. They are fairly frequent. Either the C-store sales or the Bonus Zen sales.
Sometimes I think I play STO just to have stuff to rant about on the forums!

Lieutenant
Join Date: Jun 2012
Posts: 62
# 8
06-28-2012, 09:49 AM
The one thing I do is to hold onto all my C-points until a sale. Then go on a spending spree. It is difficult to resist when you want everything NOW. lol

I have been concerned with all the changes to the website, game and business stuff that the 20% sales were going to disappear.
Super Moderator
Join Date: Jun 2012
Posts: 3,121
# 9
06-28-2012, 09:57 AM
Oh no, sales are going to continue I'm certain of that (hey ya even get a bundle bonus if you purchase a lot of Zen in one sitting! :smile)

What I tend to do is if I'm really wanting to buy something I wait till the weekend. This way if a sale is going to happen, it'll happen while I'm ready to purchase hehe.
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Captain
Join Date: Jun 2012
Posts: 4,438
# 10
06-28-2012, 11:00 AM
The funny part is with Starbases coming and how that is expected to affect the relative values on the dilithium exchange, the question becomes 'do you buy now at 20% off, or wait and hope your stockpile's value increases more than the higher costs?' Got me pulling my hair out.
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