We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
please? thank you? HA no that wont happen because we are all here to serve at some person's pleasure..
and they wonder why some people have an attitude and wont help because when you do you get swatted down. you should thank that person for offering help because my response would have been just dont transwarp if a little screen shake bothers you so intensely.
By remembering / looking up the actual name of the Options tab being described. As of this moment none of the above posts have.
Actually I wasn't logged in then and I'm not now. While I;m waiting for a backup of a server to come down, I'm answering questions and trying to help folks.
At the very least, we got the poster in the right direction. Better than ignoring them.