I've been hearing good things about STO's progress in the 18 months or so since I last played, so I figured I'd give it a try. I attempted to log into my old account under Cryptic. I reset the password. Bzzzt. No luck. I double-checked the account name. Still no dice. I even tried my Cryptic username/password under PWE, but I received "An error occurred." I submitted a ticket about five hours ago. I figured I'd create a new account in the meantime. I received "Too many attempts; please try again later." I've received that message for the past three hours.
Based on the number of other people having various Login Issues, I'm convinced that PWE doesn't want players to actually play STO at this point.