Pretty Much it's going on almost 3 Hrs for me to their So Called Customer Support to Bother
Responding to My Ticket about all this Pathetic Account Verification BS and they DARE tell Us All they have Decent or Good Customer Support!? Pfft all I have to say about their Customer Support is that it's Nothing but a Total Joke!
I put in a ticket on the 1st when I noticed I couldnt log into tribble.. just got a automatic reponse containing no useful information.
WOW , youst got a mail whith the code , and now im happy again .
At least Somebody got a code...I'm Still Waiting for Mine,This Account Guard Was
Simply Just a Complete Waste of an Update for Something they could have used
this time for Updating the game to make it Better Instead they Make an Update that
has Caused Players Nothing but Unneeded Problems!
What Cryptic & PWE Really Need to do is to Take This WORTHLESS Account Guard Update Off Completely!
Cause from All that I've Read and Seen In this Thread Regarding There So Called Amazing Account Guard
Update they Just did it's Very Clear & Obvious To See that there So called Update was a Complete Waste Of Time!
Q: I received a prompt to enter a code through Account Guard, but I never received an email. Help!
A: Make sure you're checking the email address associated with your account. Also, be sure to check your spam folder. If you still don't receive an email, contact Customer Support. You may also want to add email@example.com to your emails spam whitelist or address book.
I had to Add this email Address into my Email Contacts List and i just logged in and Finally got my code
With No help from Customer Support but No Surprise there.
Oh quality job Cryptic (irony) have 2 fleet members cannot access the game cos the emails have gone to edited email accounts. is there going to be a remedy to this ..if so please make an announcement and not make people trawl through the forum to get answers. Let players know what to do !!!