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Ensign
Join Date: Jun 2012
Posts: 7
# 1 Account guard
07-13-2012, 11:08 PM
I registered my account on a wrong email adress ( ymail.ro instead of ymail.com , i can't acces it )
and now i can't get the One-Time code so I was wondering is any way to close the account guard? I tried on the website but for that i need the one-time code..
i submitted a ticket but maybe i can get a answer more quickly
Career Officer
Join Date: Jun 2012
Posts: 1,951
# 2
07-13-2012, 11:18 PM
It's easy actually...

Log into your account here on the webpage.

(https://my.perfectworld.com/account/sto)

Go to "change email"

(https://register.perfectworld.com/account/change_email)

Change your email

It should work... Though I am not sure about confirmation and stuff. Might be an issue.
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - I would have used the 1000 Day forum title, but since everyone and their mother can now, I won't.
Ensign
Join Date: Jun 2012
Posts: 7
# 3
07-13-2012, 11:26 PM
For that i need to enter that yahoo account for the confirmation ( with .ro ) and i can't since the email doesnt exist, i have tried to create that account but seems like i can only with .com
Ensign
Join Date: Jun 2012
Posts: 1
# 4
07-13-2012, 11:43 PM
Hey i got the same problem,i registered wrong email. i think u have to abandon that account and create a new one
Ensign
Join Date: Jul 2012
Posts: 1
# 5
07-14-2012, 07:20 AM
I got the same issue i put .com not co.uk by accedent now i cant acces it coz of this 1 time verification :\
Commander
Join Date: Jul 2012
Posts: 387
# 6
07-14-2012, 09:42 AM
Quote:
Originally Posted by anazonda View Post
It's easy actually...

Log into your account here on the webpage.

(https://my.perfectworld.com/account/sto)

Go to "change email"

(https://register.perfectworld.com/account/change_email)

Change your email

It should work... Though I am not sure about confirmation and stuff. Might be an issue.
Yeah... this doesn't work. It's not sending the verification emails for that either.

And before you say "it must be your email" it's not. There's no problems with my email account; the problem is on Perfect World's end.

Filing a ticket likely won't help either; they just gave me instructions to try logging in again and how to disable it. But you need the code in order to get to the subscriptions page in order to do so.
Demons run when a good man goes to war.

Jhu t'Dharvanek - USS Lonely Assassin | L'sira S'kar - USS Tigress | Chandra Hansen - USS Hippocrates
Ensign
Join Date: Jun 2012
Posts: 7
# 7
07-15-2012, 07:54 AM
It seems that i'm not the only one having this problem. So, do we have any chance with the ticket or we have to start all over again?
Career Officer
Join Date: Jun 2012
Posts: 1,951
# 8
07-15-2012, 08:28 AM
Quote:
Originally Posted by velktra View Post
Yeah... this doesn't work. It's not sending the verification emails for that either.

And before you say "it must be your email" it's not. There's no problems with my email account; the problem is on Perfect World's end.

Filing a ticket likely won't help either; they just gave me instructions to try logging in again and how to disable it. But you need the code in order to get to the subscriptions page in order to do so.
Was trying to help... If you don't need it fine... Your account is screwed, not mine...

Being rude makes people not want to help you...

And before you say PW dosen't work, maybe you want to not register with a fake mail next time.
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - I would have used the 1000 Day forum title, but since everyone and their mother can now, I won't.
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