If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Why is it that only Cryptic users can disable the account guard, and PWE users cant? There is no "Settings" tab in My Account, or "Main Menu" button in the billing section for us. I'm starting to think this was done just to weed out PWE f2p players.
I actually agree what you are saying but there is a point the sto team missing: who buys items or instruments at the beginning of the game ? nobody except rookies!
Many online players strategy is; understand the game and reach the available highest rank without paying!
For experienced mmo players the goal is Being veteran and knowing what is going on in the game. Than pay for what you want, (ships, instruments, weapons) n be in the top 100 or 1000 list !
It might be an inconvienience, but it is a far cry from a stupid idea. I actually like it as a good start in account security. Personally, I think there should be an expansion into things such as authenticators/ key code generators and apps to support them.
Just started the STO-Client and it asks me for an One-Time Code, send to my mailadress. But nothing arrived yet... there is no spamfilter or something that would block mails, and other STO- and/or PWE-related mails do arrive....