I have exactly the same issue, PWE surely needs to be there for their members instead of only accepting their money. I know for a fact that Outspark atleast types in their forums as much as they can, now I know alot of people are playing this game, but then take some volunteer mods or something. I can't play STO, but I do can play Blacklight Retribution without the error. Please kind souls have a look into this also answer my thread about not being able to logging and got the same that it says now too many attempts.