*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
I recently seen that my fleet is having trouble wearing their emblems on their uniforms (which no longer appears to be saved to the created uniforms, they reverted back to the 'standard' ones they give you.) And, not only that, when you try and have the emblem on the the ships, it refuses to ever load onto it.
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