Lieutenant
Join Date: Jun 2012
Posts: 77
I have been unable to get into the game since being abruptly kicked off the server yesterday. The launcher consistently gives an "Unable to authenticate:" response, and starting the GameClient directly and logging in results in a time out. I have restarted my computer and cycled my router and modem multiple times with no change. Any insights provided would be appreciated.

Here's my last tracert:
Quote:
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms (Redacted)
2 1 ms <1 ms <1 ms (Redacted)
3 * * * Request timed out.
4 72 ms 49 ms 64 ms 10.41.164.197
5 123 ms 74 ms 99 ms 64.13.115.205
6 69 ms 74 ms 64 ms sl-gw50-sea-.sprintlink.net [144.224.113.69]
7 67 ms 59 ms 64 ms sl-crs2-tac-.sprintlink.net [144.232.1.153]
8 116 ms 109 ms 94 ms sl-crs2-chi-0-10-3-0.sprintlink.net [144.232.20.
84]
9 106 ms 109 ms 104 ms sl-crs2-chi-0-7-0-0.sprintlink.net [144.232.9.14
8]
10 141 ms 134 ms 114 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
09]
11 116 ms 129 ms 119 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

12 151 ms 129 ms 124 ms 208.30.215.82
13 178 ms 162 ms 236 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
14 128 ms 119 ms 124 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
15 142 ms 134 ms 144 ms patchserver.crypticstudios.com [208.95.185.41]

Trace complete.
And my last nettest:
Quote:
contacting nettest server..
Local IP: (Redacted)
Ping: 136.4 msec
Port: 80: 279 KB/sec 10 KB/sec 295 KB/sec 500
Port: 80: 275 KB/sec 10 KB/sec 293 KB/sec 500
Port: 443: 334 KB/sec 9 KB/sec 352 KB/sec 500
Port: 443: 348 KB/sec 14 KB/sec 368 KB/sec 500
Port: 7255: 330 KB/sec 17 KB/sec 350 KB/sec 500
Port: 7255: 335 KB/sec 14 KB/sec 356 KB/sec 500
Port: 7003: 308 KB/sec 13 KB/sec 328 KB/sec 500
Port: 7003: timed out
Port: 7202: 325 KB/sec 14 KB/sec 345 KB/sec 500
Port: 7202: 321 KB/sec 13 KB/sec 341 KB/sec 500
Port: 7499: 328 KB/sec 14 KB/sec 348 KB/sec 500
Port: 7499: 349 KB/sec 16 KB/sec 371 KB/sec 500
Port: 80: 332 KB/sec 12 KB/sec 351 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 0 KB/sec
hit return to exit
My ISP is Clearwire. My firewall and router are configured with ports 7000-7500 open for STO traffic, and are working fine using the test provided in this post. Let me know if I need to post more info.
Career Officer
Join Date: Jun 2012
Posts: 447
# 2
07-28-2012, 11:15 AM
I am having the same sort of problem. Was abruptly kicked from server; been unable to authenticate since.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 01:09 AM.