In its day, I used this alienware promo code that gives you 10 days premium, a NX ship, and one extra FED slot. So I have 3 characters, isn't it? 2 FED and my Klingon.
Here, yesterday I just spend 625 Zen in two more character slots. I created the first one -a pretty joined trill- without problem. But when I'm gonna create the second one, it sais that I've already filled my character slots, and I have to buy it again.
I've already wrote to the support, but until they decide to give me my fifth character, I wanted to ask here if anyone else used the alienware promo code and happend to have the same issue.