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Ensign
Join Date: Jul 2012
Posts: 5
# 11
07-30-2012, 09:35 AM
thecosmic1 said

If you bought a T3 Excelsior or Nebula then yes, you bought them with ECs. That was the only way you could buy them when they were introduced into the game - and they were EC purchases per character, not per account.


My Reply

I didn't. I bought the Long Range Science Vessal Retrofit (Voyager) and the Tactical Escort Retrofit (Defiant) with Cryptic Points. When I buy a ship, I want all of my characters to have access to it and I wanted to support the game. Two of my characters still have them in their inventories, but no one else can access them.

Last edited by hanuman57; 07-30-2012 at 09:43 AM.
Starfleet Veteran
Join Date: Jun 2012
Posts: 129
# 12
07-30-2012, 10:09 AM
The T3 Excelisor and Nebula aren't included in account wide unlocks i think but the rest are, they're under ships/federation ships in the c-store
Ensign
Join Date: Jul 2012
Posts: 5
# 13
07-30-2012, 10:14 AM
Quote:
Originally Posted by cers001 View Post
The T3 Excelisor and Nebula aren't included in account wide unlocks i think but the rest are, they're under ships/federation ships in the c-store

Yes, I know. When I went there was when I realized they wanted me to repurchase the Long Range Science Vessal Retrofit and the Tactical Escort Retrofit.
Captain
Join Date: Jun 2012
Posts: 1,241
# 14
07-30-2012, 07:00 PM
Quote:
Originally Posted by clannmac View Post
OK, THIS is what I was afraid of!! I have purchased a larger number of ships and other items through the 'C' store over the past year, all of which then showed as "purchased" or "unlocked" and available to ALL of my characters.

TODAY, after the switch to Zen, I have to BUY anything and everything I already paid for AGAIN for characters of mine who didn't already have said items!!

No way in HELL am I giving you MORE money for things that were supposed to be a ONE-time buy or unlock!!!

If I missed a memo somewhere, let me know where it is, and I'll debate it with you. If not, I am calling the BS here!!!

You don't need to. Look up your credit card statements of when those purchases were made and submit a claim.

You will either get your cash back or your items. At that point PWE is going to be fighting the credit card company not insignificant little you. There is a 30 day time limit for the company to get it right, prove beyond a doubt that you are wrong or else the CC company will give the money back to you and charge it to the company as a penalty.

An informed consumer is a wonderful thing.
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Career Officer
Join Date: Jun 2012
Posts: 84
# 15
07-30-2012, 07:10 PM
my understanding is that there are 'two' t3 excelsiors and t3 nebulas

Essentially there is the EC variety that was pre-FTP; those are character unlock

There is the Cpoint/Zen variety post-ftp; these are account unlock.

I have the Cpoint/Zen ones and can verify that they are in fact account unlocks.

Silly question though, i've hit this wall a few times... do you have open ship slots? It won't let you claim a ship even though it shows purchased if you don't have any free...

Also, doubt this matters here given the ships in question, but regarding anything purchased via bundles (in my case the NX) it shows i have to purchase it again whenever i'm at the ship vendor. I have to actually go into the CStore/Zen Store, click on the bundle itself and click 'claim' or whatever. As long as i have an open ship slot it will pop up in there while bypassing the ship vendor all together.

Maybe try to claim your ship via the store rather than vendor...again might not be the case but i'd figure i'd throw out the idea...

Last edited by wmcarson; 07-30-2012 at 07:14 PM.
Captain
Join Date: Jun 2012
Posts: 516
# 16
07-30-2012, 07:13 PM
Quote:
Originally Posted by cmdrskyfaller View Post
You don't need to. Look up your credit card statements of when those purchases were made and submit a claim.

You will either get your cash back or your items. At that point PWE is going to be fighting the credit card company not insignificant little you. There is a 30 day time limit for the company to get it right, prove beyond a doubt that you are wrong or else the CC company will give the money back to you and charge it to the company as a penalty.

An informed consumer is a wonderful thing.
It's a wonderful thing to pass off buyer's remorse as fraud and then the rest of us get to enjoy the merchant handing off the losses to us in price increases, yay.
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