Ensign
Join Date: Aug 2012
Posts: 10
I purchased 50 bucks worth of zen yesterday and my bank hasnt been charged and i have seen any type of email even in my recent transactions i dont see anything. Still no Zen Is it bugged right now? i did this more than 12 hours ago.

Thanks for the help
Career Officer
Join Date: Jun 2012
Posts: 1,847
# 2
08-11-2012, 09:10 AM
Quote:
Originally Posted by farginwar View Post
I purchased 50 bucks worth of zen yesterday and my bank hasnt been charged and i have seen any type of email even in my recent transactions i dont see anything. Still no Zen Is it bugged right now? i did this more than 12 hours ago.

Thanks for the help
It can take up to 2 Business days for the Credit Card Validation process to finish...
Captain
Join Date: Jun 2012
Posts: 6,281
# 3
08-11-2012, 09:17 AM
If it's your first Zen purchase that can take a while. PW will go through a verification process before approving the transaction. After the first one the rest only, generally, take a few minutes.
Ensign
Join Date: Aug 2012
Posts: 10
# 4
08-11-2012, 09:22 AM
Quote:
Originally Posted by thecosmic1 View Post
If it's your first Zen purchase that can take a while. PW will go through a verification process before approving the transaction. After the first one the rest only, generally, take a few minutes.
Its not my first purchase i bought 30 bucks worth last sunday and it went through very fast.
Ensign
Join Date: Jun 2012
Posts: 10
# 5
08-14-2012, 07:44 AM
Quote:
Originally Posted by farginwar View Post
Its not my first purchase i bought 30 bucks worth last sunday and it went through very fast.
it did take a longer time then normal with my recent transaction as well. I am guessing it was because i had done it over the weekend. as it finished at the end of that fallowing Monday
William McCormick -- Vice Admiral USS. Tiberius-E Odyssey Tactical

Captain in The Armada fleet -- Information Officer.

The Voyage (Webshow mostly about Star Trek Online)
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