Career Officer
Join Date: Jun 2012
Posts: 2,100
# 51
08-14-2012, 02:33 AM
Same here, game crashed out last night just loading DS9, I went to bed, loaded this morning and it's just sitting there at the Patching notification and doing nothing else.
Ensign
Join Date: Jun 2012
Posts: 11
# 52
08-14-2012, 03:25 AM
I was having this problem. I changed the option in the launcher from Proxy: None to Proxy: US and the game launched.
Join Date: July 2008

"The ships hung in the sky in much the same way that bricks don't."
Lieutenant
Join Date: Jun 2012
Posts: 93
# 53
08-14-2012, 03:37 AM
Quote:
Originally Posted by felspar View Post
I was having this problem. I changed the option in the launcher from Proxy: None to Proxy: US and the game launched.

Its not the same issue as we cannot even open the launcher to change any settings



Pinged patchserver.crypticstudios.com and timed out
cannot connect to webpage at startrekonline.com

I've turned off firewall and AVG and still cannot connect
Haters hate what they can't do - which is everything outside of hatin' - Kevin Smith
Career Officer
Join Date: Jun 2012
Posts: 2,100
# 54
08-14-2012, 03:52 AM
I just restarted the computer and after a short delay all is fine. Our other computers are all running it fine. This is the first time I've ever seen this though and is slightly worrying.
Ensign
Join Date: Aug 2012
Posts: 10
# 55
08-14-2012, 08:12 AM
I've been having this issue for a couple of days now. I restarted my computer, and no avail. I'm playing STO through Steam, though I'm unsure if that matters. Everything else connects just fine. So I know it is not my internet connection.
Lieutenant
Join Date: Jun 2012
Posts: 93
# 56
08-14-2012, 11:37 AM
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 154 ms 76 ms 83 ms 172.30.162.11
2 107 ms 92 ms 86 ms 172.30.175.38
3 118 ms 98 ms 109 ms 172.16.3.251
4 113 ms 87 ms 121 ms 209.117.164.185
5 178 ms 127 ms 89 ms vb1700.rar3.chicago-il.us.xo.net [216.156.0.161]

6 136 ms * * 207.88.14.194.ptr.us.xo.net [207.88.14.194]
7 80 ms 81 ms 81 ms te0-4-0-2.ccr21.ord03.atlas.cogentco.com [154.54
.10.181]
8 258 ms 231 ms 191 ms te0-4-0-1.mpd22.ord01.atlas.cogentco.com [154.54
.25.69]
9 133 ms 107 ms 103 ms te0-2-0-5.ccr21.bos01.atlas.cogentco.com [154.54
.42.250]
10 145 ms 199 ms 218 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Haters hate what they can't do - which is everything outside of hatin' - Kevin Smith
Career Officer
Join Date: Jun 2012
Posts: 256
# 57
08-14-2012, 12:04 PM
Sadly this has been happening since May, I signed back up because the other night it was working again. I tried the launcher 20 times just to be sure, then the next day I get the window that its trying to connect to patch server. I dont get it, if I wait until 6 or 7 EST the game will work 90% of the time, the rest of the day is iffy, I wish we could get some answer from Cryptic on whats causing this, if I have to cancel again I wont be back.

Last edited by bannon3; 08-14-2012 at 12:58 PM.
Ensign
Join Date: Jun 2012
Posts: 15
# 58 still cant
08-14-2012, 05:43 PM
got an reply for support and nothing help
Lieutenant
Join Date: Jun 2012
Posts: 93
# 59
08-14-2012, 07:30 PM
Quote:
Originally Posted by warslord1 View Post
got an reply for support and nothing help

Same thing here nothing relevant to my request I've tried everything I can think of
Haters hate what they can't do - which is everything outside of hatin' - Kevin Smith
Career Officer
Join Date: Jun 2012
Posts: 256
# 60
08-15-2012, 06:57 AM
For all the good it will do I sent another email off to support, I really dont think they care. But they will have to notice eventually when noone can log in anymore, this really is annoying. We will see what develops but if I have to cancel again I will not come back until I know this is fixed and even then, lots of new and better games are coming along.
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