If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I have the same problem "Payment Method Declined", i checked wit my bank and i entered the same billing information but still i get the same error. I have submitted a ticket now. Waiting for a response. I want to be a lifer, guys don't you want my 200 bucks ????
I have a similar problem. I want to be zen points but it keep getting declined saying I'v entered incorrect info. I called my credit card company to see if my card was blocked for some reason and they said my credit card is fine. They said it was declined since I entered the wrong expiry. They said I entered 10/20 when it should be 10/13. I know I entered 10/13 not 10/20. So I tried again....making sure I entered 10/13 for the expiry...still error in transaction.
Now I'm locked out from purchasing zen points for the next 24 hours. What is this? They don't want my money??????