Lieutenant
Join Date: Jun 2012
Posts: 81
# 1 Buying zen problems,plz help
08-16-2012, 01:43 PM
ok so ive been here since beta,i just tried to buy some zen,i bought cpoints prior to season 6,when i used to buy cpoints all my payment details were already clickable all i had to do was select how many cpoints and click select,seems now im being asked to fill out all my personal details again,name,country etc,has the zen purchase system been reset since season 6,if youve never bought the new zen you have to submit all your details again?
Captain
Join Date: Jun 2012
Posts: 6,949
# 2
08-16-2012, 01:48 PM
Yeah. All that info needs to get entered into the PW system. And then you will need to transfer the Zen to STO from your Wallet once the transaction has been approved. The first Zen purchase also takes some extra time as they're verifying your information.
Ensign
Join Date: Jul 2012
Posts: 26
# 3
08-16-2012, 01:54 PM
Quote:
Originally Posted by thecosmic1 View Post
Yeah. All that info needs to get entered into the PW system. And then you will need to transfer the Zen to STO from your Wallet once the transaction has been approved. The first Zen purchase also takes some extra time as they're verifying your information.

On that note... when you transfer zen you select your game and server. The only server listed for STO is holodeck. Is this correct?
Lieutenant
Join Date: Jun 2012
Posts: 81
# 4
08-16-2012, 01:55 PM
thanks,cant see why we have to do it again,the game already has my payment details via subscription screen
Captain
Join Date: Jun 2012
Posts: 6,949
# 5
08-16-2012, 01:56 PM
Quote:
Originally Posted by warpgirl69 View Post
On that note... when you transfer zen you select your game and server. The only server listed for STO is holodeck. Is this correct?
Yes. Holodeck is the correct, and only, choice.
Captain
Join Date: Jun 2012
Posts: 6,949
# 6
08-16-2012, 01:57 PM
Quote:
Originally Posted by thelata View Post
thanks,cant see why we have to do it again,the game already has my payment details via subscription screen
It's because you're not buying from Cryptic any more. You're buying from Perfect World. At some point they might have the interface working better - such as Stipends and existing points being added to Account Balance - but for now everything's running sort of skeleton as in: just get it working.
Lt. Commander
Join Date: Jul 2012
Posts: 213
# 7
08-16-2012, 02:52 PM
ok listen just send me all your info and CC numbers and I will take care of it for you
Ensign
Join Date: Aug 2012
Posts: 12
# 8
08-16-2012, 04:47 PM
take me for example, i live in the state of Illinois and it will not let me buy anything that has to do with zen, what a load of crap.
Captain
Join Date: Jun 2012
Posts: 6,949
# 9
08-16-2012, 05:40 PM
Quote:
Originally Posted by vlhad View Post
take me for example, i live in the state of Illinois and it will not let me buy anything that has to do with zen, what a load of crap.
I also live in Illinois and haven't had any problems buying Zen. It happily takes my BoA card.
Ensign
Join Date: Aug 2012
Posts: 12
# 10
08-16-2012, 07:15 PM
Quote:
Originally Posted by thecosmic1 View Post
I also live in Illinois and haven't had any problems buying Zen. It happily takes my BoA card.
really, BoA card? whats that oh nevermind, bank of america card duh. but still if its address is in IL still im not sure how its working.

Last edited by vlhad; 08-16-2012 at 07:18 PM.
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