*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
So we're coming up on a year since the Venture class galaxy variant was released - and it's still missing a giant chunk of the windows on the bottom of the saucer near the neck. A year of posting a bug report every two weeks with no response from a dev or gm. Can we please get those windows fixed, the missing windows affect every Venture variant. Captain level, Galaxy Refit, and Dreadnought.
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