...My checking account still list these orders as PENDING. This is acually my second attempt to purchase a 3month sub, the first time the PENDING timed out after 3 days(I was not charged the test dollar PWE uses for verifying). So I followed the instructions and purchased $10 in Zen and a Sub. I was credited the Zen but not the Sub, and both are still listed as PENDING.
I am not a thief. I unfortunately spent that Zen thinking the issue with my checking account had been resolved. Now I am thinking otherwise. Either you have to take the things I purchased in good faith back from me, or help me figure out why my hard earned money is not good enough for you.
As with all billing inquires you must submit a ticket on the support site listed in my signature. No one on the forums can help you
Volunteer Community Moderator for the Star Trek Online forums My views may not represent those of Cryptic Studios or Perfect World Entertainment If you wish to speak to someone on the community team, file a community support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
Follow me on Twitter or G+