Has anyone else been unable to buy Zen with the message comming up saying that
I must be a Level 10 or Higher to continue? Ive been a Level 50 for over a YEAR ! When I try to use the contact us the page refuses to load. Any help/ideas?
I had a problem last week trying to get through to Contact us. I had to clear my browser history, all of it. I believe the page would not load, because of the to many redirects.
As for the level ten/ 1 week warning, have you just swapped your account from a cryptic to a PWE account, if that is the case. It will read your account as a new one, instead of an XXX day account and so you will not be able to get any Zen until that time has transpired.
You could try starting a new account, get it to level 10 and then once the zen store unlocks delete the character. It might be quicker than contacting PWE.