Shouldn't it be possible to change the PWE handle, with a little help from the customer support guys?

I mean, it's just a database entry.

Speaking as a computer geek, nearly anything is technically possible.

But not everything is reasonably feasible to do and I have been assured that it isn't that simple.

Generally speaking, directly editing a critical database is a big no-no, for example. It would take a DB admin who knows what he's doing and even then wouldn't normally do it on a live DB first.

We'll have to wait and see if they eventually build in functionality at a system level that makes it possible to do.