Go Back   Star Trek Online > Support > Gameplay Bug Reports
Login

Notices

Reply
 
Thread Tools Display Modes
Ensign
Join Date: Jul 2012
Posts: 4
# 1 Energy Credits bugged
09-06-2012, 11:16 AM
For several days now I have been unable to recieve energy credits from any source ( exchange, recycle, doff missions ). I am not limited by the 10M EC limit for starters, so that is not the issue. I have an alt that works just fine. This is ruining my gameplay as I can't sell off items or collect from my Doffs.

Anyone notice this before or know a solution?
Lt. Commander
Join Date: Jun 2012
Posts: 120
# 2
09-06-2012, 10:26 PM
Check to make sure your account is showing as active.
( Very top of this page, click "My Account", after logging in )
If it does show Inactive, and it shouldn't, the fix may be as simple as going into "Manage Subscription" and activating by clicking the button.
I have had it happen once when I changed a method of payment, and once for an unknown reason.
If your alt has less than 10M EC, that could account for it still receiving EC ( I'm not sure if the 10M is account, or character based )

Good luck !
Ensign
Join Date: Jul 2012
Posts: 4
# 3
09-06-2012, 11:45 PM
OK so oddly my account is listed as a 30 day and is inactive. Odder is the fact that I have been in as a F2P with the collector's ed for more than 30 days and I am still in the game atm. I attempted to change the status, but my only options shown are to pay or use a game card.... : /


more confused now.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 08:29 PM.