For several days now I have been unable to recieve energy credits from any source ( exchange, recycle, doff missions ). I am not limited by the 10M EC limit for starters, so that is not the issue. I have an alt that works just fine. This is ruining my gameplay as I can't sell off items or collect from my Doffs.
Check to make sure your account is showing as active.
( Very top of this page, click "My Account", after logging in )
If it does show Inactive, and it shouldn't, the fix may be as simple as going into "Manage Subscription" and activating by clicking the button.
I have had it happen once when I changed a method of payment, and once for an unknown reason.
If your alt has less than 10M EC, that could account for it still receiving EC ( I'm not sure if the 10M is account, or character based )
OK so oddly my account is listed as a 30 day and is inactive. Odder is the fact that I have been in as a F2P with the collector's ed for more than 30 days and I am still in the game atm. I attempted to change the status, but my only options shown are to pay or use a game card.... : /