Please do something about the ESD/DS9 loading freeze. I know I'm not the only one who has been having this problem since season 5 went live.
The map loading screen indicates it's loading fine until it reaches around 95% and it just lags. There's no "server not responding", it just lags or outright freezes. I've never had trouble when loading a character up who is already on the map, just trouble beaming into it.
My internet connection is download - 37mbps, upload - 8mbps.
It's so annoying that for DS9 I've started using the mission "second wave", just in case the real DS9 map won't load.
If you're not going to do anything about it or can't, atleast put the "Tour the Universe" contact in system space. You have no idea how many times I've had to close down the client while trying to do that mission.