If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
A lot has changed since the Original Series. At present, the Federation is at War with the Klingon Empire, and Memory Alpha is a Federation Outpost. They're hardly going to open it up to their Arch Enemy are they?
You (KDF) are not missing anything by not going there. It is not a very interesting place.
Where it should be a place to just read up and learn about all things lore STO and Trek in the game (and even all sorts of mini tutorials) it is just a very boring place with a clickable console in the middle to access a data sample based gear vendor.