> > > Hi Captains! The team is investigating an issue where some players may be stuck on a loading screen. Thanks for your patience! < < <
We are aware there is a queue to log in at this time. We are working to get you in-game as soon as possible.
UPDATE!We're aware of a Skill Points issue that some Romulan Liberated Borg captains may be experiencing, as well as players not being able to delete mail, and are working towards a resolution.
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I bought into the revolving Gold Sub sale 49 days ago. Now it was a 90 day purchase.
2 things:
1) If I buy the LTS today/tomorrow does it automaically cancel that or do I have to do it manually?
2)Will I get any credit for the 40 days left?
I am sure that I am not the only one who bought the Gold sale and is now thinking of buying the LTS
Thanks
Also just came to mind the stipend as well - what would happen there - the date or clock start new? So should I at least wait till the 60 day mark?
for both the answer is the same once your current sub time expires then the LTS will take over, in regards to the awards since its up you will get them upon purchase and activation of the LTS on your account; also the stipend begins from when the LTS was first activated on your account.
Thanks. I know I can't be the only one. It was a great sub price at only $30 for 90 days I believe. But the new LTS is better. I am sure there are more who bought the gold are considering it but thinking about how it would all work.
When you purchase the Lifetime Sub, it will override a recurring sub and the system should automatically cancel it before applying the new Lifetime Sub. However, there will be no credit for any remaining unused gametime.
Cheers,
Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
When you purchase the Lifetime Sub, it will override a recurring sub and the system should automatically cancel it before applying the new Lifetime Sub. However, there will be no credit for any remaining unused gametime.
Cheers,
Brandon =/\=
Thanks for responding. I think I will wait 10 days for my 60 day mark and the stipend to switch it. It will be easier to keep track that way from now on.
You can always purchase the LTS while it is on sale, then wait and apply the key after your sub has lapsed.
There is no code; it's automatically applied when you subscribe.
Cheers,
Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
You can always purchase the LTS while it is on sale, then wait and apply the key after your sub has lapsed.
The sale goes for a month - I think I can wait the 10 days to hit 60 - I remember it as my stipend time of the month and it occurs during a time in the month where nothing else is recurring so its good for my memory. Doing that I only miss out on only 1 month of paid sub as well.