Join Date: Sep 2012
Posts: 7
# 11
10-18-2012, 05:22 PM
Ive been unable all day to withdraw zen, but I am able to withdraw Dil. Also if I post any new sales/purchases nothing happens. It just sits there.

Ok so they took something down for maintenance a few hours ago, and the problem persists.

I can add a buy option but I cannot:
1. Withdraw an outstanding purchase offer
2. Withdraw Zen

I cant test withdrawing anymore dil because I cant buy anything, even tho my offer is the same as current prices.

So since ppl keep saying "next maintenance will fix it" that means that for the next week (or whatever) I cant participate in the exchange?

The maintanence they did this afternoone didnt fix it...

Also have outstanding tickets in-game about it.

Wow a weeks worth of dil on 4 toons... hmmmm too bad for SB folks then.

Last edited by therealargenex; 10-18-2012 at 09:11 PM. Reason: update
Join Date: Aug 2012
Posts: 3
# 12
10-18-2012, 05:42 PM
i have 2 stucked sell on dil exhange
11:13:29 i offered to sell 5000 zen for 159 -> 4953 zen is sold - 47 left stucked
11:13:36 i offered to sell 3502 zen for 159 -> 441 zen is sold - 3061 left stucked
my sister offered about 780 zen for 159 after my offers and sold it already 1 zen left stucked of her sale

Last edited by rikisto; 10-19-2012 at 12:09 AM.
Join Date: Jul 2012
Posts: 40
# 13
10-18-2012, 06:11 PM
since the login crash thing i also has small amout of stuck dill and zen...

On market I have 13 zen worth of dill going at 159 each... i cant cancek it to get it back
I have 18 zen on the exchange balance, which i can't withdraw to my personal balance.

hope this gets fixed soon
Starfleet Veteran
Join Date: Sep 2012
Posts: 1,137
# 14
10-18-2012, 06:25 PM
Put me down as another victum of this bug.

It happend to me erlyer today. Thought I would try switching characters to see if that fixed it. Got locked out for 5 or 10 minutes untill the authentification server was back online.

Found the problem had persisted. Made a ticket about it. Don't expect it to be fixed or to get a responce to the ticket for some time.
Career Officer
Join Date: Jun 2012
Posts: 1,000
# 15
10-18-2012, 07:22 PM
same problem here, 13 zen stuck in exchange.
Hi, my name is: Elim Garak, Former Cardassian Oppressor

LTS, here since...when did this game launch again?
Join Date: Jun 2012
Posts: 410
# 16
10-18-2012, 09:00 PM
i had this problem 2 weeks ago . i got a msg that this is a new bug and it needs time to fix after two maintenance it was ok again

Now why don't you go back to your quarters forum troll. I'll be along shortly to say hello! ...
Join Date: Sep 2012
Posts: 4
# 17
10-18-2012, 11:20 PM
Same problem here, with different toons
Starfleet Veteran
Join Date: Jul 2012
Posts: 16
# 18
10-19-2012, 12:41 AM
"Failed to cancel Dilithium exhange offer. Internal error" Thats the message I'm getting whenever I try to cancel my offer. What the heck is going on?
Join Date: Aug 2012
Posts: 1,140
# 19
10-19-2012, 09:41 AM
Got my CP as soon as I logged in this morning. Thanks guys! My Benzite is already wasting the admirals time with his stuttering.
Join Date: Jul 2012
Posts: 20
# 20
01-28-2013, 12:23 AM
Here's Perfect World's recent response to my ticket regarding this issue, in other words, 'sucker! we have your 11,000 dil and we're keeping it':


Thank you for submitting this ticket regarding an in game issue. I apologize for any inconvenience that this issue may have caused.

It may be a good idea to check the in game mail terminal or your inventory for the dilithium that may be missing. Unfortunately we will not be able to assist in this issue, as we can see no error on our end.

You may be able to find assistance with similar questions by seeking out the assistance of other players in game or visiting the official forums which can be reached through the Community link at the top of the launcher.

Thank you for playing!

Best regards,
Perfect World Support

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