Captain
Join Date: Jun 2012
Posts: 1,211
# 51
10-20-2012, 09:45 AM
Quote:
Originally Posted by coffeemike View Post
This bypasses that issue... the licensing one.
so instead we get something that we can't actually use on an iPhone (No access to a droid so I can't test that one) because the authentication code can't be entered due to a scrolling issue.



Nice.


This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~BranFlakes

Last edited by pwebranflakes; 10-20-2012 at 12:46 PM.
Captain
Join Date: Jun 2012
Posts: 1,211
# 52
10-20-2012, 09:48 AM
Quote:
Originally Posted by typhoncal View Post
Still it is resources that could be better spent on the game itself and many of its problems. We will agree to disagree but the fact remains that it is resource that isn't needed when in fact the game itself needs the attention.
Not really. THe gateway guys are supposedly well trained in this particualr thing. While they probably COULD help out in maingame stuff that would be ignoring their specialties.


It would be like putting a prep cook in the head chefs spot. Sure he MIGHT be able to do the job, but nowhere near as well as the guy who was trained to do it.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,047
# 53
10-20-2012, 12:45 PM
The Web team is working to resolve the issue with some mobile browsers not being able to scroll down on the Account Guard screen once you log in.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jul 2012
Posts: 2,550
# 54
10-20-2012, 12:45 PM
Quote:
Originally Posted by meimeitoo View Post
"Gateway is currently under maintenance. Please try again later."

Riiight.
And a day later it's *still* offline. If this level of service is in any way indicative of what we can expect from Season 7, then this game is in big trouble. :)
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,047
# 55
10-20-2012, 12:47 PM
Quote:
Originally Posted by meimeitoo View Post
And a day later it's *still* offline. If this level of service is in any way indicative of what we can expect from Season 7, then this game is in big trouble.
It's online right now and has been. Maybe try clearing your cache?

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Career Officer
Join Date: Jul 2012
Posts: 2,550
# 56
10-20-2012, 12:53 PM
Quote:
Originally Posted by pwebranflakes View Post
It's online right now and has been. Maybe try clearing your cache?

Cheers,

Brandon =/\=
Um, no. Still no go. For the record, I go to page:

http://gatewaytest.startrekonline.com/#/login
Career Officer
Join Date: Jun 2012
Posts: 630
# 57
10-20-2012, 12:57 PM
Quote:
Originally Posted by meimeitoo View Post
Um, no. Still no go. For the record, I go to page:

http://gatewaytest.startrekonline.com/#/login
What browser are you using? I'm using Firefox (well, Nightly) and I got in using your link.
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Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,047
# 58
10-20-2012, 12:58 PM
Quote:
Originally Posted by altechachan View Post
What browser are you using? I'm using Firefox (well, Nightly) and I got in using your link.
Same. Just tested with IE, FF and Safari.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Lieutenant
Join Date: Jun 2012
Posts: 32
# 59
10-20-2012, 01:02 PM
I cannot get past the "Accessing the Secure Personnel Files" window. I'm on Chrome.
Career Officer
Join Date: Jul 2012
Posts: 2,550
# 60
10-20-2012, 01:07 PM
Quote:
Originally Posted by altechachan View Post
What browser are you using? I'm using Firefox (well, Nightly) and I got in using your link.
I'm using IE 9 (and no, that shouldn't matter).

Last time I tried (out of a zillion times) screen just hangs at:

"Accessing Secure Personnel Files

Please Wait..."

But no actually login, ever. Refreshed it at long last, and it just went back to saying it's in maintenance.

"STO Gateway is live, Jim, but not as we know it."
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