Why not have 1 of the Devs, sit down with a pencil and notepad. Have him/her start a F2P account and play the character from 1-50. Don't do any PvE or PvP. Don't use any Boosts. Go through the entire process. Watch all the cut scenes and read All interactions with NPCs and take notes. This game has been out there for 1000 days. There are a lot of small, annoying dialogue/interaction errors that make this look like an "Indie" operation and not a real game from a real company.
Just an example:
In 1 of the Roman storyline missions where you destroy two patrols and scan/destroy a Borg Ship in a radiation cloud:
You are instructed to "Scan the Borg Sphere" and then to "Scuttle the Borg Sphere" when in fact the ship is a Borg Probe.
Just that mission the other day and was like wtf thats a wierd looking sphere.
But i agree all minor little bugs that would be fast to fix and add alot of polish to the game.
Another thing is federation mission after level 20 only give you about 1/4-1/3 of a level meaning you have to do either 3-4 patrol missions or some pve queue to make the difference up where as the klingon side i was getting more then 1 level per mission meaning i never even did half the story. Lower the level requirement on higher end mission and make it so by level 50 you have finished the story arcs.
Also during The Romulan Mystery on my federation character i have had 3 missions so far that have awarded kit yet looking at the wiki it says none of those missions should.