Things cannot improve. Improvement is physically impossible under the laws of thermodynamics: Entropy always increases. Things can only get worse at varying rates of speed.
That's only half the story. The other half is that this is only true for a closed system. STO is on the internet and programmed by humans. Both the internet and all humans live on Earth. Earth is not a closed system, it's both endothermic and exothermic, producing it's own heat in the core and receiving heat externally from the sun.
As such, things can improve. At least till the sun dies.