We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
I'm currently assembling a D'kyr build for my Vulcan Science Officer and have come up with what I believe will be an effective generalized PvE set-up. I'm not a PvP player so that's a non-factor at the moment. Comments/critiques are more than welcome.