Career Officer
Join Date: Jun 2012
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# 11
11-07-2012, 12:23 PM
Quote:
Originally Posted by pwebranflakes View Post
The team has been reading posts about this change in the Tribble forums and is taking the feedback into consideration

Cheers,

Brandon =/\=
No offense, but given S7 been up on Tribble for weeks now, people been constantly requesting this feature go back in. Because people just don't want to wait for hours for an empty queue and not know it's actually empty.
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Career Officer
Join Date: Jun 2012
Posts: 1,474
# 12
11-07-2012, 12:26 PM
Quote:
Originally Posted by lillithiae View Post
What does that even mean? Heck, what was their motivation for removing it in the first place? Maybe if they actually told us what they were thinking it would make more sense.
I've got to agree with this. They should have never of been removed and they need to be put back before season 7 gets shoved to Holodeck.
Captain
Join Date: Jun 2012
Posts: 855
# 13
11-07-2012, 12:34 PM
Quote:
Originally Posted by pwebranflakes View Post
The team has been reading posts about this change in the Tribble forums and is taking the feedback into consideration

Cheers,

Brandon =/\=
In other words, "Working as intended". All the complaints about the LACK of showing # of queued players, i'm surprised it's gone this long without comment on if the # of queued players will return.

The visual certainly looks better, but the information is LESS detailed than what we currently have on Holodeck.

(FYI, I would love if the queue could save my chosen preferences. I HATE ground combat, and tend to avoid it like the plague. I don't want ground maps cluttering up the queue.)

Quote:
Originally Posted by azurianstar View Post
No offense, but given S7 been up on Tribble for weeks now, people been constantly requesting this feature go back in. Because people just don't want to wait for hours for an empty queue and not know it's actually empty.
Quoted for truth. It wouldn't be as bad, if they added a button such as "Queue all", or let us queue for as many as we'd like. But given the limitation of max 3 queues, AND the lack of information if said queue is empty or not, it does pose a problem.

Last edited by meurik; 11-07-2012 at 12:38 PM.
Empire Veteran
Join Date: Jun 2012
Posts: 803
# 14
11-07-2012, 12:46 PM
Quote:
Originally Posted by pwebranflakes View Post
The team has been reading posts about this change in the Tribble forums and is taking the feedback into consideration

Cheers,

Brandon =/\=
Really Brandon, if the UI designers need to read feedback about that and have to actually discuss that feature ...

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Community Moderator
Join Date: Jun 2012
Posts: 464
# 15
11-07-2012, 12:46 PM
It's also the first bad thing I noticed on Tribble. I always look at the number of players in a queue first.
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Career Officer
Join Date: Jul 2012
Posts: 26
# 16
11-07-2012, 12:52 PM
Please, please, please put back the number of queued players - it makes a huge difference in knowing what to choose to play and when to play!
Rihannsu
Join Date: Jun 2012
Posts: 763
# 17
11-07-2012, 01:01 PM
Agree, either let us que for as many as we want, or put the numbers queued back in. Even better, do both.
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 18
11-07-2012, 01:04 PM
Quote:
Originally Posted by vsilverwings1 View Post
Why change something that wasn't broken? We've managed for nearly 3 years!

All fail Cryptic, change something until it's broken as intended.
But it was, kinda. Let me explain.

The reason we decided to remove the number of players displayed in the queue is because the information being reported was inaccurate. It would often times report a false number of players queued for individual events. In reality there are thousands of game servers across the shard constantly running all the different events, but the previous column in the queue UI was under-and-over representing the number of players. The information being reported was in most cases only a small slice of how many people were in each queue.

We've removed this column for Season 7 because we do not feel it was reporting queue population properly and was giving false positives, when in fact most events are busy around the clock. Other popular MMO games do not display population in queues and manage just fine, so we are going to leave this column out for the S7 launch and see how it goes under a full population of users.

As we move forward, if it turns into a bigger issue, we will investigate ways in which we can show players how "hot" some queues are, but this will require the tech wizards to find a way to report on the number of players in queues more accurately so that we can display the proper information.

We appreciate that it feels "weird" now on Tribble (where there are only a few hundred players playing at any given moment), but we ask that you wait and see how it goes under full Holodeck load. Our expectation is that players will still be able to get into queues as quickly as they could prior to S7.

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Captain
Join Date: Jun 2012
Posts: 855
# 19
11-07-2012, 01:08 PM
These two quotes seem to contradict each other:

Quote:
Originally Posted by pwebranflakes View Post
The team has been reading posts about this change in the Tribble forums and is taking the feedback into consideration

Cheers,

Brandon =/\=
Quote:
Originally Posted by pwebranflakes View Post
We've removed this column for Season 7 because we do not feel it was reporting queue population properly and was giving false positives, when in fact most events are busy around the clock. Other popular MMO games do not display population in queues and manage just fine, so we are going to leave this column out for the S7 launch and see how it goes under a full population of users.

As we move forward, if it turns into a bigger issue, we will investigate ways in which we can show players how "hot" some queues are, but this will require the tech wizards to find a way to report on the number of players in queues more accurately so that we can display the proper information.
The first quote suggests you may actually look into doing something about the (mostly) negative feedback in regards to removing the # of queued players display.

The second quote suggests you removed it intentionally, with no current intent on bringing it back "unless it turns into a bigger issue". How much bigger must it be, if it's a near unanimous outcry from the forum posters, to bring it back? Instead of removing it, maybe you should look into IMPROVING the tech that shows the # of queued players.

Instead, we end up with a literally half-a$$ed done system, which serves to do nothing more than "look prettier". Even if the # was inaccurate before, it atleast showed SOME activity on various maps, and ZERO activity on some maps. With the new queue, we can't see which ones are actively being queued for, and which ones aren't. See the problem Mr Felczer?
Republic Veteran
Join Date: Jun 2012
Posts: 6,052
# 20
11-07-2012, 01:10 PM
Love it keep up the good work.


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