If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
So i have been having problems connecting to STO both in-game and when running the launcher, Either the connection is timed out, or the gameserver is not responding, the only way i can even enter the game menu is by running the launcher with the proxy option for EU, without that option on, the launcher wont even connect, so i cant launch the fame. Iv had this problem for two days now, and i have no other internet problems, downloading about 2.5 mb/s and uploading 2 mb/s. Does anybody have similar problems, or have a solution? any help greatly appreciated.