If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Half the time I try to join a fleet action, be it Starbase 24, The Big Dig, Klingon Scout Force, or whatever, I get kicked from it IMMEDIATELY after entering. It doesn't matter what character, which faction, it just happens, over and over again. I am very, VERY tired of this. Please make it stop so I can enjoy this game with my friends when we queue together.
Also, could you set it up so players don't get joined into a Fleet Action that's almost over and thus get nothing but a cooldown timer for their trouble. REALLY annoying when it happens after being kicked from one that just started.
Yeah this is turning into a joke. It's the same with Red alerts. This is what happens when you don't fix the bugs before you release a season. Thought we were past this PWE.. Seriously GET THIS SORTED OUT FAST!!!
It claims to be 30minutes but I think in the back end somewhere its still 60 mins.
So the game will let you queue after 30 mins. it'll even put you into the game but once you're in the map the game checks again, sees you're sitll on the 60 min cooldowna and boots you.
I think someone else was having the same problem and stated after 38-40 minutes of trying to get back in after the cooldown ended he was able to play another match which supports my "30 minutes on the front end, yet someone didnt change the 60 min on the back"
I don't think it had to do with the cooldowns since I've been kicked out even before playing for the first time - I think it has to do with too many players assigned to the same game - I think server detects 11 players in a 10 man game and kicks out the last to join.
6 days after patch this is still going on. I know it's a free to play game now but this is ridiculous.
Same here, sometimes I get in, usually on SB 24, sometimes I don't, usually on Gorn Minefield or Klingon Scout force. Can't remember having an issue KDF side, but I don't play those much. Either way, if I get kicked, it will usually let me in for a little while, then pop up the you will leave in 10 seconds message. It almost like the srver lets me in and then realizes that it shouldn't have like there are too many people and its cutting the extra out. Then when I get kicked out, I can que right back up again, no cooldown, but it usually just does the same thing, and kicks me out again.
I'm having the same problems. I started queuing for Mirror event games on the hour, finally started playing my first mirror event game 25 minutes in, after experiencing many insta-kicks or simply getting the "could not get maps from map manager" message.
Relogging doesn't help, switching characters doesn't help... this is getting tedious.