If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I'm well and truly stuck on the mission The Price of Liberty. During the first stage, I wound up surrounded by blue before having completed the evacuation of personnel from the stricken ships, but managed to Change Instance. However, since then and despite numerous tries, I can't get back to the USS Seacole to complete that part of the mission. Instead, I am continuously destroying Borg probes.
Please, if anyone knows how I can rectify my stupid n00b foul up I'd appreciate it.
I'm stuck.
I' cant move, write on chat.
I just can't do anything.
I tried /killme and /stuck but it didn't work.
I have this problem for 3 days...
help please!
hi, i'm a new player and i just downloaded this game, i instaled, and when i opened it, it appears a window where it asked me if i have an existing cryptic account. below it is two buttons with "yes" and "no" but over those buttons it is a writing about launcher version and legal terms and when i try to click "yes" or "no" buttons it doesn't allow me. what can i do? do i need a special program to play this game because i don't see any start buttons except those with "yes" and "no"? thx
New player here and I removed two crew members from their stations and now I cannot replace them. The system lists them in the drop down menu but their names don't take when I select them.
I've petitioned for ingame support but thus far I haven't had any response. It affects gameplay drastically when two of my crewmembers and their skills are available for space battles.
I like the game - may even purchase gold but I need some support on this issue.
"/stuck" doesn't work anymore.
I got stuck in the transdistorsion gate. "/stuck" doesn"t work. I go t stuck in klingon Academy. "/stuck" didn't work.
There is so many things which doesn't work anymore... But getting my money still works. It's strange... thieves
Just got stucked on Minetrap. Beamed in. Landed in a doorway arch. Couldn't move. /stuck didn't work. Only got a failure message. At least i was able to fire from there and summond Escorts.