This is not an error on my part. I've played this quest 3 times on 2 different characters. 2 out of 3 times you go through all the tedious time wasting EV suit jumping and puzzle solving and get to the final hatch to the promenade, you disable the security panel and the hatch DOES NOT GLOW and you cannot enter it.
Please PLEASE take a look at this. it would be forgivable if this part of the quest didn't require doing ALL the grunt work ev suit lame puzzle solving busywork over and over again just to see if the stupid hatch will glow like it's supposed to.
Seriously just play test this quest a few times and you'll reproduce the bug there's nothing special about it!