Career Officer
Join Date: Jun 2012
Posts: 328
# 11
11-23-2012, 01:36 AM
My last purchase of zen at the end of september netted me 2300 zen for 18 euros. You cannot even make up this amount now suggesting the prices have recently been changed.
Career Officer
Join Date: Jun 2012
Posts: 291
# 12
11-23-2012, 01:58 AM
Quote:
Originally Posted by therealdgm View Post
They should just take dollar currency.
I agree, I mean we get Euro over here because we're part of Europe, but I live in Scotland in the UK and we don't even use the Euro, so why not just list prices in Dollars and let us chose the method of payment we want to convert that with.

Quote:
Originally Posted by dirlettia View Post
My last purchase of zen at the end of september netted me 2300 zen for 18 euros. You cannot even make up this amount now suggesting the prices have recently been changed.
Yeah they have, and funnily enough, no body from Cryptic of PWE are acknowledging this change, or stating the reasons as to why Europeans are now being charged such different prices.

I've started threads on these forums and contacted the PWE billing support directly, to no avail.

No doubt if they do get back to us, it'll be after the 15% off ends. They know how to turn loyal customers against them.
Join date is wrong, I've actually been around since Beta.
My fleet means something to me, it is a home. But because it has less than 25 members and I don't want to be a nameless face among 500, I'll never reap the rewards of an upgraded starbase. Not cool.

Last edited by khamseenair; 11-23-2012 at 02:00 AM.
Lieutenant
Join Date: Nov 2012
Posts: 30
# 13
11-23-2012, 09:00 PM
Can someone outline how you use steam to buy Zen? For the life of me, I can't figure out where how to buy it through them.
Career Officer
Join Date: Jun 2012
Posts: 291
# 14
11-24-2012, 01:43 AM
Quote:
Originally Posted by jengaman View Post
Can someone outline how you use steam to buy Zen? For the life of me, I can't figure out where how to buy it through them.
You open up the Zstore in game and click on 'buy zen'. Provided you've launched the game with Steam, the Steam wallet should be an option in there.

Though be wary, the last time I looked at buying them that way, they don't get the bonuses and they cost more.
Join date is wrong, I've actually been around since Beta.
My fleet means something to me, it is a home. But because it has less than 25 members and I don't want to be a nameless face among 500, I'll never reap the rewards of an upgraded starbase. Not cool.
Lieutenant
Join Date: Nov 2012
Posts: 30
# 15
11-24-2012, 07:58 AM
Ah... well, Cryptic talking me out of paying them money by charging more through steam. Thanks for the warning.
Community Manager
Join Date: Jun 2012
Posts: 4,342
# 16
11-25-2012, 03:03 PM
This promotion is now complete

Cheers,

Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
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