Its either on Perfect worlds side or steams side. What ever the case is, this seems to have coincided with your sale of zen, now if for some reason some of us who cant get the extra zen due to these transaction issues wind up loosing out on the deal because of inaction on the part of either company. I think its a clear sign of neglect for the community.
ps: I bought zen fine a few days ago because I had dilithuim stored up. But now that you clearly see I have money and wish to contribute it towards my account, I cant seem to do so.