If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
can not dock at fleet starbase. i entered the system and click on the "dock" button. nothing happens the button dissapears very briefely and then re appears and i am still sitting just outside the fleet starbase. as i am at DS9 and just burned up my transwarp i will have to manually go back when i leave the system. really sucks that you guys cant figure out to allow us to exit to the sector outside the starbase system instead of back where we were. and before somebody comments yes i know i can just transwarp to K7 and fly down but then seriously what was the point of sinking the resources into the transwarp.
as an update i can neither exit to sector or dock.
Try logging out and switching to another character and then log back in on the character with this issue. If that dioesn't clear it, completely log out, wait 5 minutes and log back in (you'll find yourself in the last common persistent social zone you were in prior to entering your Starbase zone.
Re-enter the Starbase zone, and you should now be able to dock, exit, etc. It's a occasional bug that sometimes happens (although it hasn't recently reocurred on any of my characters in the last month or so.)
Formerly known as Armsman from June 2008 to June 20, 2012
PWE Drone says, "Your STO community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Try logging out and switching to another character and then log back in on the character with this issue. If that dioesn't clear it, completely log out, wait 5 minutes and log back in (you'll find yourself in the last common persistent social zone you were in prior to entering your Starbase zone....
The worst case, it can take 15 minutes for the STO Servers to clear 'state', which is how you long you should wait between logging out and logging back in for the problem to clear...