I am having issues customizing my ship, I have sent in 3 trouble tickets over the past 2 weeks and haven't gotten any help so I am hoping someone here can help me. My Light cruiser that I got as a LT was the only ship that I was able to customize and that was during the training mission. Now anytime I try to customize a ship it resets it to the default design upon opening the customizer and when I redo the customizations and click purchase the window closes leaving the ship unchanged. At first I thought it was only the one ship but it did the same thing for my light cruiser and both the Lt Com and Comm ships. Has anyone run into this problem or does anyone know how to fix it.
So far I have reinstalled, tried different ship tailors, and tried it both before and after the maint period. I am out of ideas and its really taking the fun out of the game since I really don't even want to fly my ship because it just makes me frustrated.