If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Based on the slim hope, that some of the more nutty changes would not have been put into the game, if Cryptic had actually had a say in the development of the game (wishful thinking, I know)?!
Well, we've been consistently told that Cryptic has control of day-to-day operations without PWE's involvement. And that's believable. Anyone who's worked for a large corporation will know that 90% of the time even individual departments function as autonomous fiefdoms.
And honestly the game is in the best state it's been since launch despite a few "told you so" changes that have largely been reversed.
I think a lot of people are still in denial about this game being run on a free to play business model now...