# 231
12-08-2012, 10:11 AM
Quote:
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Originally Posted by andymartens23
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>tracert patchserver.crypticstudios.com Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: 1 * * * Request timed out. 2 15 ms 15 ms 15 ms tl12sj.wp.shawcable.net [64.59.177.98] 3 15 ms 15 ms 15 ms rc1nr-tge0-2-5-0.wp.shawcable.net [66.163.73.193 ] 4 31 ms 35 ms 35 ms rc1so-ge2-0-0-1.cg.shawcable.net [66.163.77.202] 5 25 ms 27 ms 24 ms xe-9-2-0.edge4.Chicago3.Level3.net [4.53.98.49] 6 25 ms 29 ms 25 ms vlan51.ebr1.Chicago2.Level3.net [4.69.138.158] 7 32 ms 24 ms 40 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189] 8 24 ms 27 ms 25 ms ae-14-51.car4.Chicago1.Level3.net [4.69.138.6] 9 27 ms 26 ms 24 ms te0-3-0-1.ccr22.ord03.atlas.cogentco.com [154.54 .13.9] 10 25 ms 25 ms 25 ms te0-3-0-5.ccr22.ord01.atlas.cogentco.com [154.54 .43.233] 11 47 ms 55 ms 47 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54 .24.57] 12 50 ms 60 ms 49 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46. 130] 13 47 ms 49 ms 52 ms 38.111.40.114 14 46 ms 51 ms 57 ms 208.95.185.41 Trace complete. C:\Windows\system32> My ISP is Shaw Cable and I'm in Winnipeg , Manitoba , Canada and my nettest unable to allocate performance buffer contacting nettest server.. Local IP: 24.78.228.225 Ping: 428.7 msec Port: 80: 265 KB/sec 0 KB/sec 0 KB/sec 500 Port: 80: 147 KB/sec 0 KB/sec 0 KB/sec 500 Port: 443: 137 KB/sec 0 KB/sec 0 KB/sec 500 Port: 443: 127 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7255: 187 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7255: 420 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7003: 168 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7003: 4 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7202: 76 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7202: 305 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7499: 175 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7499: 142 KB/sec 0 KB/sec 0 KB/sec 500 Port: 80: 479 KB/sec 0 KB/sec 0 KB/sec 500 Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec hit return to exit |
As also outlined in the OP of this thread, try releasing and renewing your IP.
Open a command prompt, type ipconfig /release Wait a few seconds, then at the next prompt, type ipconfig /renew. You may also have to contact your ISP to obtain a new IP address. (especially if your IP is static).
Normal for columns 1-3 should be 300-500KB/s and column 2 should be about 20 KB/s.
What gets me is that even your port 80 (standard HTTP) port is a little off. Whatever the hell it's pinging, too, as bolded above...it's taking a stupidly long time to get there...
Also, as a commonsensical security precaution, black out your local IP.
Lagging, D/Cing, or rubberbanding? Here's some help.
Current ships: A lot. RTR 15 National Championships....and counting
Last edited by lewstelamon01; 12-08-2012 at 10:53 AM.
# 232
12-08-2012, 07:24 PM
Last edited by adeonhawkwood; 12-08-2012 at 10:22 PM.
# 233
12-08-2012, 08:11 PM
Last edited by azntrigboi; 12-08-2012 at 11:25 PM.
# 234
12-08-2012, 09:08 PM
Quote:
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Originally Posted by azntrigboi
I'm having the same issues here. The game will just be completely unresponsive or have massive rubberbanding. By the end of it, I usually just get disconnected. It's making the game pretty much unplayable.
The results of the two tests are below. Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 7 ms 23 ms 8 ms 96.120.14.113 3 8 ms 9 ms * te-6-7-ur08.sacramento.ca.ccal.comcast.net [69.1 39.197.245] 4 8 ms 9 ms 10 ms te-0-2-0-0-ar03.sacramento.ca.sacra.comcast.net [68.87.200.189] 5 10 ms 10 ms 11 ms pos-0-1-0-0-cr01.sacramento.ca.ibone.comcast.net [68.86.90.133] 6 16 ms 15 ms 15 ms pos-0-9-0-0-cr01.sanjose.ca.ibone.comcast.net [6 8.86.85.181] 7 15 ms 13 ms 13 ms pos-0-2-0-0-pe01.529bryant.ca.ibone.comcast.net [68.86.87.6] 8 55 ms 55 ms 54 ms te0-7-0-12.ccr21.sjc04.atlas.cogentco.com [154.5 4.11.109] 9 63 ms 47 ms 48 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54 .7.173] 10 56 ms 64 ms 60 ms te0-3-0-1.ccr22.mci01.atlas.cogentco.com [154.54 .6.41] 11 71 ms 69 ms 70 ms te0-3-0-7.mpd22.ord01.atlas.cogentco.com [154.54 .84.86] 12 100 ms 103 ms 94 ms te0-1-0-6.ccr21.bos01.atlas.cogentco.com [154.54 .43.190] 13 165 ms 216 ms 207 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46. 134] 14 94 ms 107 ms 91 ms 38.111.40.114 15 91 ms 95 ms 91 ms 208.95.185.41 contacting nettest server.. Local IP: ----- Ping: 176.5 msec Port: 80: 155 KB/sec 10 KB/sec 167 KB/sec 500 Port: 80: 377 KB/sec 17 KB/sec 399 KB/sec 500 Port: 443: 39 KB/sec 6 KB/sec 131 KB/sec 500 Port: 443: 177 KB/sec 10 KB/sec 196 KB/sec 500 Port: 7255: 474 KB/sec 30 KB/sec 1333 KB/sec 500 Port: 7255: 528 KB/sec 29 KB/sec 556 KB/sec 500 Port: 7003: 109 KB/sec 11 KB/sec 117 KB/sec 500 Port: 7003: 155 KB/sec 11 KB/sec 168 KB/sec 500 Port: 7202: timed out Port: 7202: 474 KB/sec 20 KB/sec 503 KB/sec 500 Port: 7499: 462 KB/sec 37 KB/sec 1561 KB/sec 500 Port: 7499: 573 KB/sec 24 KB/sec 606 KB/sec 500 Port: 80: 507 KB/sec 15 KB/sec 537 KB/sec 500 Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec |
Also, your nettest is extremely spotty on many ports. A hardware reset might clear that up, if you get those same nettest results after a full hardware reset/power cycle, a talk with your ISP may be in order.
If you installed via the website (as opposed to having had a boxed copy of the game some time ago), make sure PMB is not installed/not running on your PC. PMB runs as a limited P2P client, and will allow other users to download the STO installer from your PC, as well as any other game installer that utilizes PMB for downloading, which will in turn eat up bandwidth like Pac-Man eating pellets.
And for the sake of security, hide your local IP in your nettest results....
Quote:
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Originally Posted by adeonhawkwood
I'm having exactly the same problem. It started on Friday. Sometimes the game will be fine but then it gets into a setup where it basically stops responding to commands. I (generally) seem to still be receiving data from the server regarding my environment (i.e. other players and NPCs keep moving on my screen) and the chat system continues to work fine but any commands I send take several minutes to show a response.
I ran the tests in the OP and the tracert was fine the nettest results were similar to those reported by others. I don't think that this is an ISP problem unless we're all on the same ISP, I'm using Comcast Cable in California. Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: 1 2 ms 2 ms 2 ms 192.168.1.1 2 47 ms 25 ms 29 ms 24.5.136.1 3 11 ms 10 ms 11 ms te-8-3-ur06.pleasanton.ca.sfba.comcast.net [68.8 7.196.101] 4 22 ms 21 ms 22 ms te-0-2-0-7-ar01.oakland.ca.sfba.comcast.net [69. 139.198.30] 5 17 ms 23 ms 25 ms te-0-1-0-5-cr01.seattle.wa.ibone.comcast.net [68 .86.90.121] 6 25 ms 22 ms 19 ms pos-0-6-0-0-cr01.sanjose.ca.ibone.comcast.net [6 8.86.86.202] 7 17 ms 18 ms 19 ms pos-0-5-0-0-pe01.529bryant.ca.ibone.comcast.net [68.86.88.2] 8 64 ms 65 ms 64 ms te0-7-0-0.ccr21.sjc04.atlas.cogentco.com [154.54 .11.185] 9 66 ms 66 ms 71 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54 .7.173] 10 62 ms * 65 ms te0-4-0-3.mpd22.mci01.atlas.cogentco.com [154.54 .45.85] 11 79 ms * 74 ms te0-3-0-7.mpd22.ord01.atlas.cogentco.com [154.54 .84.86] 12 106 ms 132 ms 103 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54 .6.21] 13 104 ms 104 ms 112 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46. 134] 14 125 ms 124 ms 122 ms 38.111.40.114 15 109 ms 104 ms 108 ms 208.95.185.41 Trace complete. contacting nettest server.. Local IP: ------- Ping: 96.8 msec Port: 80: 123 KB/sec 0 KB/sec 0 KB/sec 500 Port: 80: 371 KB/sec 0 KB/sec 0 KB/sec 500 Port: 443: 389 KB/sec 0 KB/sec 0 KB/sec 500 Port: 443: 427 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7255: 382 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7255: 446 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7003: 484 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7003: 413 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7202: 496 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7202: 419 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7499: 375 KB/sec 0 KB/sec 0 KB/sec 500 Port: 7499: 403 KB/sec 0 KB/sec 0 KB/sec 500 Port: 80: 368 KB/sec 0 KB/sec 0 KB/sec 500 Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec hit return to exit |
Same as the above poster too: Unless you wish to unwittingly invite hackers into your PC, block out your local IP in your nettest results
Lagging, D/Cing, or rubberbanding? Here's some help.
Current ships: A lot. RTR 15 National Championships....and counting
Last edited by lewstelamon01; 12-08-2012 at 10:30 PM.
# 235
12-08-2012, 10:22 PM
Quote:
|
Originally Posted by lewstelamon01
Also, your nettest is extremely spotty on many ports. A hardware reset might clear that up, if you get those same nettest results after a full hardware reset/power cycle, a talk with your ISP may be in order.
|
Quote:
| If you installed via the website (as opposed to having had a boxed copy of the game some time ago), make sure PMB is not installed/not running on your PC. PMB runs as a limited P2P client, and will allow other users to download the STO installer from your PC, as well as any other game installer that utilizes PMB for downloading, which will in turn eat up bandwidth like Pac-Man eating pellets. |
Quote:
|
Originally Posted by lewstelamon01
And for the sake of security, hide your local IP in your nettest results....
|
Last edited by adeonhawkwood; 12-08-2012 at 10:26 PM.
# 236
12-08-2012, 10:29 PM
Quote:
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Originally Posted by adeonhawkwood
I'm pretty confident that it's not my hardware. Mostly because STO is the only game where I'm having this issue. I've been playing a number of other online games today (since STO is virtually unplayable) and have not been having any lag issues in any of them, it's just STO.
I'll check and disable it on principle but see above comments regarding other games. Fair enough, mind not quoting it then? |
At any rate, those nettest numbers shouldn't be all over the place like that. Those numbers may not be the fault of your hardware, and it's at least worth a call to your ISP to find out why they're nowhere near consistent.
I've edited the IP addresses out of my quotes, but my statement still stands about other users remembering to block out their local IP when they post their nettest results.
Lagging, D/Cing, or rubberbanding? Here's some help.
Current ships: A lot. RTR 15 National Championships....and counting
Last edited by lewstelamon01; 12-08-2012 at 10:31 PM.
# 237
12-09-2012, 12:22 PM
Last edited by cmdrfreckles82; 12-10-2012 at 09:38 AM.
Last edited by je11yfish; 12-11-2012 at 09:34 AM. Reason: issue resolved
# 239
12-10-2012, 06:58 AM
Quote:
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Originally Posted by lewstelamon01
Other games aren't nearly as network intensive as STO.
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# 240
12-10-2012, 09:09 AM
If you would like a detailed review of your mission please visit my forum posting "In depth mission reports upon request" for details. 
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