If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Why offer an item (Q Appreciation Package) to assist in the acquisition of the holiday prize (Breen ship) and then put a variable reward amount (2-6 pics)?
If you want players to even consider this then make it a definite amount, like 5 per box (though I think it should be more like 10-20); especially since this is suppose to be a free gift then don't add your "Lockbox mentality" to it.
If a person wants to spend money on keys to open boxes and get lobis for the advanced completion method for the ship (someone always wants to be first on the block), then make it a specific method and not a random thing.
Personally, I would not spend one penny on a free ship (that concept is an oxymoron... pay for a free ship).