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> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <


Jolan tru Captain!

Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
(Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)

If you have additional questions about the Legacy or Starter pack, please read this FAQ.

Thanks SO MUCH for all your support, and we'll see you in-game!

- The Star Trek Online Team

***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,524
# 1 Account Linking Required
12-11-2012, 05:43 PM
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Our promotional account linking period has ended and linking is now mandatory. If you have not linked your account yet, please read more for full details.

NOTE: If you are using a PWE account (which you are if you are able to post in the forums), no action is needed.


Click here to read more.
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
Last edited by pwebranflakes; 12-11-2012 at 05:57 PM.
voporak's Avatar
voporak
Captain
Join Date: Jun 2012
Posts: 1,664
# 2
12-11-2012, 06:04 PM
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"...with the first link, the chained is forged."

Well, I knew this was coming sometime. I never actually had a Cryptic account to link though. I hope this doesn't cause more forum rage... well now that I think about it, that's nearly impossible since you'd still have to link your account to post on the forums.
I completed a two-man ISE, CSE, KASE, and HSE.
We are the Borg. Irrelevancy is irrelevant.
If you say banana slowly, you can hear the word gullible in it.
There's no Q in Star Trek.
meurik's Avatar
meurik
Captain
Join Date: Jun 2012
Posts: 855
# 3
12-11-2012, 06:08 PM
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"With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."

These words ring as true today, as they did when first uttered some 20 years ago, on the TNG episode 'The Drumhead'.

Source: http://www.youtube.com/watch?v=fjJN08uqt70
damec's Avatar
damec
Lieutenant
Join Date: Jun 2012
Posts: 33
# 4
12-11-2012, 06:09 PM
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Quote:
Originally Posted by voporak View Post
"...with the first link, the chained is forged.".
You aren't comparing a database merge with the robbing of civil rights are liberties practiced by police are ya?
voporak's Avatar
voporak
Captain
Join Date: Jun 2012
Posts: 1,664
# 5
12-11-2012, 06:12 PM
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Quote:
Originally Posted by damec View Post
You aren't comparing a database merge with the robbing of civil rights are liberties practiced by police are ya?
No I'm not... but the quote does ring in my head again whenever I think about the merging for some odd reason.
I completed a two-man ISE, CSE, KASE, and HSE.
We are the Borg. Irrelevancy is irrelevant.
If you say banana slowly, you can hear the word gullible in it.
There's no Q in Star Trek.
prdude92's Avatar
prdude92
Ensign
Join Date: Dec 2012
Posts: 7
# 6 Linking Problems, lost everything
12-11-2012, 08:25 PM
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After linking my accounts, I lost everything that was on my Cryptic account. Characters and ZEN points. Idk if that's supposed to happen, I emailed customer service.
pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,524
# 7
12-11-2012, 08:43 PM
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Quote:
Originally Posted by prdude92 View Post
After linking my accounts, I lost everything that was on my Cryptic account. Characters and ZEN points. Idk if that's supposed to happen, I emailed customer service.
If that is the case, the linking process did not complete. Try signing into the launcher with your old Cryptic account and go through the linking process again

Cheers,

Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
minmaxwin's Avatar
minmaxwin
Ensign
Join Date: Dec 2012
Posts: 1
# 8
12-11-2012, 08:50 PM
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I am unable to link my cryptic account as of this change because they seem to have disabled any mention of Cryptic accounts in the login menu. I assume this was a programming error.
prdude92's Avatar
prdude92
Ensign
Join Date: Dec 2012
Posts: 7
# 9
12-11-2012, 08:55 PM
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Quote:
Originally Posted by pwebranflakes View Post
If that is the case, the linking process did not complete. Try signing into the launcher with your old Cryptic account and go through the linking process again

Cheers,

Brandon =/\=
When I open the launcher, it just says 'log in with your account,' there's no Cryptic or PW option. After I hit 'Engage,' I only see the character from my PW account. When I hit 'back' to try to log in again, logging in with PW returns me to that same screen, logging in with Cryptic gives me an error message informing me that I must log in with PW account.
pwebranflakes's Avatar
pwebranflakes
Community Manager
Join Date: Jun 2012
Posts: 4,524
# 10
12-11-2012, 09:04 PM
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Quote:
Originally Posted by minmaxwin View Post
I am unable to link my cryptic account as of this change because they seem to have disabled any mention of Cryptic accounts in the login menu. I assume this was a programming error.
Quote:
Originally Posted by prdude92 View Post
When I open the launcher, it just says 'log in with your account,' there's no Cryptic or PW option. After I hit 'Engage,' I only see the character from my PW account. When I hit 'back' to try to log in again, logging in with PW returns me to that same screen, logging in with Cryptic gives me an error message informing me that I must log in with PW account.
Please review the linking instructions here: http://sto.perfectworld.com/news/?p=784201

I'll be monitoring this thread to review your results.

Cheers,

Bradon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes
If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
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