Captain
Join Date: Jun 2012
Posts: 542
# 131
12-21-2012, 01:45 PM
Quote:
Originally Posted by captainamericax View Post
If not, i'll look for another MMO to play, and i'm sure others will do the same.
The missus has already uninstalled STO and gone to Aion (where she's having no graphical issues at all, despite it being more graphically intensive).
Lt. Commander
Join Date: Nov 2012
Posts: 132
# 132
12-21-2012, 03:59 PM
Sorry was away for a the week. Umm yeah I noticed that Blacklgiht worked fine on my computer even though it is more intensive. However from reading a little more on the forums it seems like maybe there were problems withing STO for a while that could be gotten around but as soon as PWE tried to update things to use DirectX 11 then things went wonky. Could be wrong but that seems to be the cause of all this. DX11 is just not as forgiving as DX9. And win 7 uses DX11. That command that was supposed to make things a bit better was basically forcing the game to use DX9 as far as I can tell.
Career Officer
Join Date: Jun 2012
Posts: 515
# 133
12-21-2012, 04:14 PM
Chiming in to be a jerk here:

I saw a thread elsewhere that suggested that installing an older Intel driver fixed this. However you all need to realize that this is poor hardware with poor driver support. As time marches on you will run into the same problems with other games and you all put yourselves in this situation as those with real discrete graphics cards do not suffer from this problem. They bought a computer or laptop with the intention to use it to play a video game. Laptops aren't designed for games unless specifically stated so. Multimedia != 3D games.

Look at how often driver updates are released by nVidia and AMD/ATI vs Intel. Also a problem like this with a card from those manufacturers is unthinkable... it plain does not happen, if it were to it would be addressed by those manufacturers quickly. Intel could care less that our game doesn't work with their video card. Don't be upset with developers that games are moving beyond your hardware. How do you expect Cryptic to fix Intel's driver problem? Do you expect them to roll back parts of the game client because you all made a bad purchase decision or that you are trying to run a game on a computer/laptop that has no business running this game? Do you expect Cryptic to code a specific workaround for your hardware? Do you realize that such a fix is some real deep stuff? Need core engine/coders... not some system or content developers... the percentage of guys they have that would have the expertise to do the work needed is probably in the single digits.

/Jerk
1hr of work @NYS Min Wage 7.25 = 725 Zen
725 x 102 (or current exchange rate) DL = 73950 DL <- can you earn that per hour in game?

Join Date: Sep 2009 - I want my changeling lava lamp!

Last edited by phantomeight; 12-21-2012 at 04:26 PM.
Ensign
Join Date: Jun 2012
Posts: 24
# 134
12-21-2012, 05:15 PM
Quote:
Originally Posted by soiduts View Post
The game has worked fine on Intel GPU's for ages, this is a season 7 issue.
The problem I have started when season 7 came out and that's when I try and do any STF's. I mean my system doesn't crash it's just the game that does. I can on occasion get 1 or 2 in before the game crashes. I sent a ticket in and all the crap they told me to do didn't work. I uninstalled it and re installed again on steam just to see what would happen and it's the same damn thing that it was doing. I even explained that every other part of the game i can play but the STF's and it's annoying as Hell. And everyone I talked to about my problem says it's my system. I'm not thinking so if I can play the rest of the game but the STF's. I even had the same problem on Tribble thought then it was just the test server. WRONG it's the damn season.
Lt. Commander
Join Date: Nov 2012
Posts: 132
# 135
12-21-2012, 05:30 PM
See while I understand what you are saying. I ran a really old system for years that had a rage3d in it and had about 350MGz processor speed. And I would never even consider running a game like STO on it. But this computer...ok sure it is not the best or anything and there are games out there that I would not even bother to try. However STO does say that a IntelHD should run the game and before Season 7 everything was working fine. So the only thing that changed is the game. I updated my video driver, but that was done during the beta test weekend so I know it is not that at all. No this is clearly a case of Cryptic/PWE screwing up. And it sounds like it was bad code that was worked around and never fixed. So a lazy screw up at that. And no it is not just Intel cards that are effected, AMD/ATI and even NVidia are effected. In different ways sure and all the same way either.

Really I understand that my computer is not capable of running every game out there. But comments like yours don't help in getting this problem fixed. But they don't help, we know already know what you are talking about and you just come off sounding like a ****.
Lieutenant
Join Date: Dec 2012
Posts: 59
# 136
12-21-2012, 06:13 PM
Well, since the update, has anyone's problems been solved?

Mine crashed once, but went back to normal and I got an STF done. W00T!

I had to get off and haven't had time to test anymore. However, I have this feeling that the problem was NOT solved sadly.

And I have tried all possible solutions, none helped and this is getting very frustrating. I finally got back into the game, got some friends into it, and I have a ton of stuff I want to do but can't.

And instead of getting help, the Mods have been blaming our systems for the issue. If its our fault, how come this only arose after Season 7? There has to be a fix. Please look for it.

I've ran STO and other games perfectly fine. This is the first major issue i've seen come up on ANY of my games. I have a standard Laptop, a year old, and it isnt meant for gaming, but it handles some games none the less. Star Trek Online being one of them. Well, it was one of them...
Ensign
Join Date: Dec 2012
Posts: 2
# 137
12-21-2012, 07:25 PM
I found a minor solution:
I went to the Intel website and updated my driver, reinstalled the game, turned off the visual themes and DPI scaling, ran it on win 7 compat, and used the -dx9 work around. Everything seems to work fine. My only problem is overheating, which crashes my system.

And I can play games on this laptop that run circles around STO graphics. Obviously if I can play far more intense games on high quality but can't play STO with minimal settings, it's the game rather than the system.
Commander
Join Date: Jun 2012
Posts: 475
# 138
12-22-2012, 09:49 AM
Well... since the update, STO on Tribble has crashed on me twice and has crashed my machine three times - all in about an hour's time.

And on Holodeck, STO crashed five times.

Don't ask me how many hundreds of times the screen blacked out and froze and came back.
Captain
Join Date: Nov 2012
Posts: 1,223
# 139
12-22-2012, 10:27 AM
Quote:
Originally Posted by phantomeight View Post
Chiming in to be a jerk here:

*snipped gobldeygook*

/Jerk
And an ignorant one who can't read, at that. Being as several people have pointed out this is occurring with new/newish laptops capable or running much newer games with MUCH higher basic graphical requirements than STO, which is a relatively low powered game in the current market.

And Cryptic themselves have admitted the issue is a new shader option in Season 7 that conflicts with the recently released new driver. That's on the record for anyone to see if they dig around here. Frankly I actually take them at face value when they say they're on the hook waiting for an answer from Intel about what was, in the end, an unfortunate timing issue of the releases of the patches for STO and Intel. Because there's absolutely no reason to lie, unless they hate money.

But yeah it's because the hardware is magically obsolete, only when playing a single old game. If you believe that, I have some oceanfront property in Arizona you can have for only 10 000 Zen.

These kind of programming conflicts aren't that uncommon in PC gaming. Fixes can take time, though I will say I still would like to know *why* an option to roll back the new offending shader setting can't be instituted in the short term. But people searching for a more mysterious solution to what is going on here simply have too much time on their hands.

Last edited by tsurutafan01; 12-22-2012 at 10:38 AM.
Captain
Join Date: Nov 2012
Posts: 1,223
# 140
12-22-2012, 10:45 AM
Quote:
Originally Posted by fadmbambam View Post
Well... since the update, STO on Tribble has crashed on me twice and has crashed my machine three times - all in about an hour's time.

And on Holodeck, STO crashed five times.

Don't ask me how many hundreds of times the screen blacked out and froze and came back.
It's hard to keep track across all the different threads this issue has spawned so I apologize if I'm repeating myself here to you, but have you tried this fiddling with the in-game graphic settings: http://sto-forum.perfectworld.com/sh...=431901&page=5

It has stabilized my game for weeks now, though I wouldn't call it "fixed" by any means as I still get flickers, just very rarely. It's a decent band aid, at least. And aside from a couple problem spots like the Defera Invasion Zone, I can play normally.

Last edited by tsurutafan01; 12-22-2012 at 10:54 AM.
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